REPORTS TO: Data + Tech Infrastructure Administrator
and Volunteer Coordinator
POSITION SUMMARY: This positions provides tech support to our agency. Under the direction of our Data + Infrastructure Administrator you may be wiping and upgrading agency laptops and assisting the Administrator on various tech tasks. This positions is primarily on-site at our Auburn, CA location. Days/times are flexible and during business hours.
DUTIES AND RESPONSIBILITIES INCLUDE:
- Sign and adhere to our confidentiality waiver (provided on your first shift).
- Wiping clean, upgrading and virus scans on agency laptops.
- Setting up computer workstations for new staff.
- Other assistance may include researching and compiling possible technology grants; training new staff on agency laptops and other technologies; reviewing and providing feedback on staff tech policies; and assisting with establishing a new IT road map.
- If you need to cancel your shift, do so at least 24 hours in advance.
SKILLS AND KNOWLEDGE:
- Compassion and understanding for people in crisis.
- Background and/or knowledge of technology within the workplace.
- High level of attention to detail and good oral and written communication skills.
- The ability to analyze tech problems and provide solutions.
YOUR VOLUNTEER IMPACT: For every hour you volunteer as a Tech Specialist, we receive $24/per hour in grant funding match. This is very significant and helps us in meeting our grant requirements. Your time also helps our hard-working Tech department tremendously.
HOW TO SIGN UP: To sign up for this opportunity, click on the gold Respond button below. You will be contacted with more information.
